Fine Art Loss Adjusting. Wherever the work is.
Independent claims assessment for insurers, underwriters and collection holders. Specialised in fine art, globally deployed.
Not your usual Loss Adjusting firm.
Jigsaw Fine Art is an independent loss adjusting practice focused exclusively on fine art insurance claims. We work on behalf of insurers and Lloyd’s underwriters, providing expert assessment of damage, loss, and liability across private collections, galleries, museums, bank vaults and storage facilities.
Who we are
Eyes on the ground.
Everywhere.
A photograph proves nothing. A report submitted remotely is easily manipulated. Jigsaw operates through a network of qualified art professionals — conservators, appraisers, and surveyors — who attend the site directly, wherever the artwork is located. We verify damage in person. We document the true state of the work, not the version a claimant wants you to see.
On-site
Physical inspection, always
Multiple Locations
Worldwide Coverage
What we handle
The sectors we
take care of.
1
Private Collections
Individual works and collection portfolios. Pre-risk surveys, condition assessment, and claims handling for private collectors and estates.
2
Galleries and Museums
Exhibition venues, loan agreements, and institutional collections. On-site inspection and direct liaison with curators and conservators.
3
Storage and Transit
Bank vaults, art storage facilities, and international shipping. Damage assessment at point of discovery, wherever in the world it occurs.
How we work
Our Process
From instruction to settlement.
1.
Instructions
Instructions received — We take instruction from insurers and underwriters. The claim is assessed for complexity, location, and required expertise.
2.
On-site
On-site inspection — A qualified professional from our network attends the location of the loss. Damage is documented, tested, and independently verified.
3.
Investigations
Investigation and enquiries — We request and review all relevant documentation: provenance, condition reports, transport records, restoration estimates.
4.
Report
Report and settlement — A formal loss adjustment report is issued. We advise underwriters on liability and recommend reserve and settlement figures.
Experience & passion
Why Jigsaw ?
Most loss adjusters handle everything — cargo, property, liability, art. Jigsaw does not. Every case we take is a fine art case, which means every judgement we apply has been built exclusively in that context. Specialisation is not a positioning choice. It is how the work gets done correctly.
Fine art only.
Photographs can be staged. Damage can be exaggerated, misrepresented, or fabricated entirely. Our network of qualified conservators, appraisers, and surveyors attends the location of every loss directly, wherever the work is in the world. What we report is what we have seen.
We attend. In person.
12 years of cases, one practice.
Jigsaw draws on over a decade of fine art claims experience across private collections, museum loans, international transit, and bank vault storage. That depth of case history informs every assessment we make — including the ones that look straightforward until they are not.
12 years of cases, one practice.
And now
Meet the Team
Founder
Simon M. Craig
Simon is a Chartered Insurance Practitioner and a member of the Institute of Art and Law and holds the Diploma in Art Profession Law and Ethics (DipAple).
“A claim handled with the wrong expertise costs more than it saves. Fine art requires a specialist — in the material, in the market, and in the law.”
Co-founder
Person Two
Twelve years of fine art claims experience across Europe and beyond. Working exclusively in the fine art sector since the founding of Untitled (1960) in Milan.
“A claim handled with the wrong expertise costs more than it saves. Fine art requires a specialist — in the material, in the market, and in the law.”
Co-founder
Person Three
Twelve years of fine art claims experience across Europe and beyond. Working exclusively in the fine art sector since the founding of Untitled (1960) in Milan.
“A claim handled with the wrong expertise costs more than it saves. Fine art requires a specialist — in the material, in the market, and in the law.”
Contact
The Future is now.
Contact us to discuss a case or request a proposal.
